Questions? We've got answers.

Questions? We've got answers.

General

There’s no catch! Using our services, we empower you to complete the work a traditional agent does on your behalf. This includes finding a home, submitting offers, and completing necessary steps to close the deal. Don’t worry, our licensed agents will help guide you.

OfferDesk is a technology focused real estate brokerage on a mission to make your best offer better.  Check out our story.

Yes.  We are fully committed to earning your trust and obsessed with customer happiness.  Our company values and moral compass always point toward your best interests.

We are a technology focused real estate brokerage on a mission to make your best offer better ™.

To us, this means reinventing the home buying process to put the customer first.  By applying technology, working smarter, and bundling services we can charge less and ultimately deliver the best end-to-end real estate buying experience.

Home sellers offer commission (typically 2-3%) to buyer’s agents that help sell their home.  OfferDesk buyers receive a cash rebate of the entire buyer’s agent commission, less our service charge of $1495 and any additional purchased services.  This means we put money back in our buyer’s wallet that can be used towards their mortgage, home upgrades, or anything else they’d like!

If receiving a large sum of money at closing for doing a little legwork sounds appealing then OfferDesk may be a good fit.  It’s OK if you need a little “hand holding”.  We don’t expect you to be an expert at the home buying process.  That’s our job, and we’re here to help.

You can use any available resource to find your dream home!  Obviously the Internet is a great place to start your search.  Many home buyers use Zillow, Realtor.com, Trulia, or browse their local MLS.  Keep in mind that sites like Zillow and Realtor.com aggregate listings from all over the country and the data can be slow to update and sometimes outdated.  We’re working diligently on a custom search that integrates with our platform so check back soon!

Great!  Quick question…  Have you toured the home?  Its fairly uncommon to make an offer “sight unseen”.  Pictures can be deceiving and you’ll probably want to arrange a showing with the listing agent, or visit an open house to see the home in person.  When you’re ready to make an offer you’ll need to sign up, sign on, give us some details and we’ll get the paperwork over for you to sign.  Its fast, easy, convenient, and secure.

We like to stay connected, available, and make things easy for our customers.  Call, text, email, live chat on offerdesk.com, send a post card, fax, or whatever you find comfortable.  We prefer effective methods of communication for rapid response, ie email, live chat, and text.  Real estate transactions are email intensive and sometimes include sizable attached documents.  You might want to create a filter or other dedicated area in your inbox to stay organized.

OfferDesk must represent you in a transaction to be eligible for our Cash and Boost program.  We feel our value proposition is strong and understand it may put customers in a difficult situation when they already have an agent.  If you’re happy with your current real estate agent, there is nothing wrong with paying for quality service.  If saving a significant amount of money on the purchase of your next home is important, there is nothing wrong with using OfferDesk.  You are free to work with whomever you choose and should inform your agent as a professional courtesy if OfferDesk would be a better fit.  If you have a signed agreement with an existing brokerage you may have to submit formal paperwork to be released from any obligations.

Deals fall through for a number of reasons.  It happens.

While a buyer may incur other fees prior to closing, such as inspections, loan application, survey, etc. OfferDesk only collects a service charge when the transaction closes.  There is certainly risk involved while purchasing real estate, however, there is no obligation of compensation to OfferDesk until the deal is done.

Buying

Our Buyers receive a full refund of the Buyer’s agent commission  (typically 2-3%) at closing, minus our service charge of $1495 and any purchased services. As a Buyer, there are no out-of-pocket fees up front.  For full details please check out our terms and conditions.

Our service charge is $1495 regardless of the home’s purchase price!

Keep in mind there are other costs incurred by a home buyer, many of which are unrelated to services OfferDesk provides.  To get an estimate of closing costs on a property you’re interested in please contact us.

No.  Technically the seller pays us a commission at closing.  We take the commission offered by the seller and give it to you, less our service charge of $1495 and any purchased services.  You don’t pay us anything, we actually pay you.

OfferDesk must represent you in the transaction.  In order to qualify for our Cash and Boost programs, you must sign our Buyer-Broker Agreement.  It’s straightforward and you can cancel at any time. For more information, please see our terms and conditions or contact us.

Use the Cash Back slider on our homepage for an estimate. For a more accurate number, it’s best to get in contact with one of our experts. The final cash back amount is determined at settlement. Our buyers receive a Cash Back rebate based on the commission offered to the Buyer’s agent. This is typically 2-3%.

Home sellers offer commission (typically 2-3%) to a buyer’s agent that helps sell their home. OfferDesk buyers receive a cash rebate of the entire buyer’s agent commission, minus our service charge of $1495 and any additional purchased services.  This is potentially thousands of dollars for buyers to use towards their mortgage, home upgrades, or anything else they’d like.  Please see the program terms and conditions for full details.

As a licensed real estate brokerage in the state of Florida, OfferDesk acts in a limited capacity to assist buyers in negotiating the acquisition of real property and close the resulting transaction.

We’re here to support you and help navigate from the purchase contract to closing.

Afraid of missing out on the home you want? Boost allows you to offer some or all of your cash back rebate to the seller. This helps your offer stand out and, hopefully, get accepted. For more information, please contact us.

When you choose to use our services, we will represent you.

Absolutely!  We love working with first-time home buyers.   It’s important to be prepared, organized, realistic, and become educated on the home buying process.  We’re here to help at every step along the way.

According to the IRS- no! We recommend you consult a tax professional with any questions.

The short answer is no.  However, we do require a pre-qualification letter in order to submit offers using our system.

Lending requirements and mortgages can be confusing.  Pre-approval and pre-qualification are not the same.  You can read about the differences here.

Mortgage pre-qualification lets the seller know that you’re a serious buyer and is required.  We can help you with this.

You sure can!  We do require proof of funds in order to submit offers using our system.  Give us a shout and we can discuss what documentation is appropriate.

Availability

Our services are currently available in the state of Florida.

If you’d like to request services in your area, please fill out the request form on our availability page.

If you’re looking to purchase a home, you can use OfferDesk! Please see our terms and conditions for more information.

You can get in touch with the OfferDesk team via email, phone, or live chat. See our Contact page for more info.

Real estate transactions are communication intensive and we try to be as responsive and available as reasonably possible while working with buyers.  We are here when you need us, but understand we’re only human.

Our “formal” business hours are M-F 9AM to 9PM EST for pre-sales support and website live chat.

Still need help?

We're here if you need us. Vist our Contact page to leave a message , or chat with us and get help fast.

Step One

Update your profile.

We need some info

Real estate deals require contracts and paperwork with personal information. We will enable security features on your account and collect some necessary data before you can submit an offer.
My Profile

Step Two

Sign our BBA.

Your Broker

We need to get paid to refund you our commission. The Buyer Broker Agreement is the contract that protects both our interests.
Sign Now

Step Three

Cash or Financing?

How will you be paying?

We need to know if you'll be financing the property or paying in cash. We're happy to help find a lender compatible with our programs if you need one.
My Payment Method

Step One

Update your profile.

We need some info

Real estate deals require contracts and paperwork with personal information. We will enable security features on your account and collect some necessary data before you can submit an offer.
My Profile

Step One

Update your profile.

We need some info

Real estate deals require contracts and paperwork with personal information. We will enable security features on your account and collect some necessary data before you can submit an offer.
My Profile

Step Three

Cash or Financing?

How will you be paying?

We need to know if you'll be financing the property or paying in cash. We're happy to help find a lender compatible with our programs if you need one.
My Payment Method